Shipping and Returns
Shipping Policy
Thank you for supporting our handmade jewelry business. Each piece is carefully created and packaged with care.
Processing Time
Orders are typically processed within 3–5 business days. During busy seasons or special releases, processing times may be slightly longer.
Shipping Methods
We ship through trusted carriers such as USPS and UPS. Shipping options and rates are calculated at checkout based on your location and selected delivery method.
Delivery Times
Estimated delivery times vary depending on your location and the shipping method selected at checkout. Once your order has shipped, you will receive a tracking number by email.
Domestic Shipping
We currently ship within the United States.
Lost or Delayed Packages
We are not responsible for shipping delays caused by carriers, weather, or incorrect shipping addresses provided at checkout. If your package is marked as delivered but cannot be located, please contact the shipping carrier directly.
Incorrect Addresses
Please ensure your shipping address is accurate before placing your order. Orders returned due to an incorrect or incomplete address may require additional shipping fees to be resent.
Damaged Items
If your order arrives damaged, please contact us within 3 days of delivery with photos of the packaging and item so we can assist you.
Questions
If you have any questions about your order or shipping, please contact us through our website or email us directly.
Our Return Policy
Due to the handmade and unique nature of our jewelry, all sales are final. We do not accept returns, refunds, or exchanges once an order has been placed.
Please review product descriptions, sizing details, and photos carefully before purchasing. If you have any questions about an item, feel free to contact us prior to ordering — we are happy to help.